1. Introduction

Laurentian Adventures, LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

We may collect the following types of information:

Personal Information

Name, email address, phone number, and mailing address
Date of birth and driver's license information
Emergency contact information
Payment and billing information
Digital signatures on waivers and agreements

Automatically Collected Information

Browser type, IP address, and device information
Pages visited and time spent on our website
Referring website addresses
Cookies and similar tracking technologies

3. How We Use Your Information

Process and manage reservations and payments
Communicate with you about your bookings and account
Fulfill legal and safety requirements (waivers, age verification)
Send promotional offers and newsletters (with your consent)
Improve our website, services, and customer experience
Respond to inquiries and provide customer support
Comply with legal obligations and resolve disputes

4. Sharing of Information

We do not sell your personal information. We may share your information with:

Service providers who assist with payment processing, email delivery, and website hosting
Insurance providers as required for coverage related to our rental services
Law enforcement or government agencies when required by law or to protect our rights and safety
Emergency services in the event of an accident or medical emergency during your experience

5. Cookies & Tracking

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and understand how visitors interact with our site. You can control cookie preferences through your browser settings. Disabling cookies may affect certain website functionality.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, use, or disclosure. Payment information is processed through PCI-compliant third-party processors and is not stored on our servers. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. Waiver and liability records are retained for the duration required by Minnesota law.

8. Your Rights

Depending on your location, you may have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your personal information
Opt out of marketing communications
Withdraw consent where processing is based on consent

To exercise these rights, please contact us at info@laurentianadventures.com.

9. Children's Privacy

Our website and online services are not directed to children under 13. We do not knowingly collect personal information from children under 13 through our website. Minor participants in our UTV experiences have their waiver information collected through a parent or legal guardian.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at info@laurentianadventures.com.